tcg777 Terms and Conditions
This page presents the complete rules for using the tcg777 platform, account policies, bonus terms and details about your responsibilities.
Table of Contents
- 1. General Terms
- 2. Account Registration and Eligibility
- 3. Age Verification and Identity Confirmation
- 4. Deposit and Withdrawal Policy
- 5. Bonuses and Promotional Offers
- 6. Gaming Rules
- 7. Fraud and Misconduct
- 8. Account Suspension and Closure
- 9. Limitation of Liability
- 10. Responsible Gaming
- 11. Privacy and Data Protection
- 12. Dispute Resolution
General Terms
tcg777 is an online gaming platform that provides various entertainment services for users in Bangladesh, including cricket betting, slot machines, live casino and fishing games. These terms and conditions ("Terms") form a legal agreement between tcg777 and its users.
tcg777 reserves the right to modify these terms. Users will be notified through the platform of any significant changes. Continued use of the platform after any changes will be considered acceptance of the updated terms.
Along with these terms and conditions, our Privacy Policy and Responsible Gaming policy also apply and form an integral part of these terms.
Account Registration and Eligibility
2.1 Registration Requirements
The following conditions must be met to open an account at tcg777:
- You must be at least 21 years of age.
- You must register voluntarily and with full awareness.
- All information provided at the time of registration must be accurate and complete.
- A person may only create one account.
- Online gaming must be lawful in the country or region where you reside.
2.2 Account Security
It is your responsibility to keep your account login credentials (username and password) completely confidential. Allowing anyone else to use your account is strictly prohibited. If you become aware of any unauthorized use of your account, you must notify our support team immediately.
tcg777 will not be held responsible for any loss resulting from a security breach of your account if you fail to keep your login credentials secure.
Age Verification and Identity Confirmation
As a responsible gaming platform, tcg777 places the highest importance on protecting minors. This platform is for users aged 21 and above only.
tcg777 may request the following documents at any time to verify a user's age and identity:
- A clear copy of a National ID Card (NID) or passport.
- A recent utility bill or bank statement (for address verification).
- Proof of ownership of the payment method.
Failure to provide identity verification documents within the specified time may result in the account being temporarily or permanently suspended.
Deposit and Withdrawal Policy
4.1 Deposit Terms
The following payment methods are accepted for depositing funds at tcg777: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount for each method is ৳200.
- The minimum deposit amount is ৳200.
- Funds deposited into the account are only accepted through registered payment methods.
- Depositing funds from third-party accounts is strictly prohibited.
- For technical issues during a deposit, contact us via 24/7 live chat.
4.2 Withdrawal Terms
The following rules apply when withdrawing funds from tcg777:
- The minimum withdrawal amount is ৳1,000.
- Withdrawal processing typically takes 5 to 30 minutes.
- Withdrawals can only be made to the same payment method used for the deposit.
- Withdrawals will be processed only after the account has been fully verified.
- Meeting the specified wagering requirement is mandatory before withdrawing from a bonus balance.
Bonuses and Promotional Offers
5.1 Welcome Bonus
New members receive a 120% bonus on their first deposit, up to ৳15,000. For example: depositing ৳1,000 earns a ৳1,200 bonus for a total balance of ৳2,200; or depositing ৳26,000 earns the maximum ৳15,000 bonus for a total balance of ৳41,000.
- The wagering requirement for this bonus is 15 times (deposit + bonus).
- The wagering requirement must be met within 30 days of the bonus being credited.
- Each eligible user will receive only one welcome bonus.
5.2 Other Promotions
tcg777 regularly offers various promotional offers. Each promotion has its own specific terms and conditions, which will be detailed on the offers page. General promotion guidelines:
- Multiple promotions cannot be used at the same time unless specifically permitted.
- In cases of promotion abuse, the bonus may be cancelled and the account suspended.
- tcg777 reserves the right to modify, suspend or cancel any promotion at any time.
- VIP program benefits are governed by separate terms.
Gaming Rules
The following general rules must be followed when playing games at tcg777:
- Minimum and maximum bet limits apply to each game and will be displayed in the game interface.
- If any game result is affected by a technical error, that round will be considered void.
- The bet amount cannot be changed after it has been confirmed.
- In the event of a disconnection, the player's bet will be settled according to its state at that moment.
- Operating the same account from multiple devices simultaneously is prohibited.
- Any attempt to exploit software errors or bugs will result in immediate account suspension.
tcg777 follows a fair play policy in all game operations and uses software from recognized game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, NetEnt, Microgaming, Ezugi).
Fraud and Misconduct
The following activities are strictly prohibited on the tcg777 platform and immediate action will be taken upon detection:
- Attempting to claim bonus benefits by creating multiple accounts.
- Registering with false or incorrect identity information.
- Gaming using bots, automated software or strategic patterns.
- Attempting to exploit the system by colluding with other users.
- Using the platform for the purpose of money laundering.
- Abusive or threatening behavior toward tcg777 staff.
In cases of proven fraud, the account will be immediately terminated and the balance may be forfeited. tcg777 also reserves the right to take legal action.
Account Suspension and Closure
8.1 Closure by User
You may close your account at any time. It is recommended that you withdraw your balance before closing your account. Contact our 24/7 live chat to request self-exclusion.
8.2 Suspension by tcg777
tcg777 reserves the right to temporarily or permanently suspend any account in the following circumstances:
- If a breach of the terms and conditions is suspected.
- If the identity verification process has not been completed.
- If money laundering or fraud is suspected.
- If there is a pending dispute.
- Due to technical issues or security threats.
Limitation of Liability
tcg777 accepts no liability in the following circumstances:
- Loss caused by internet disconnection or device issues.
- Delays or issues caused by third-party software or payment gateways.
- Account information leaks resulting from user negligence.
- Unforeseen circumstances (force majeure) such as natural disasters or government directives.
- Service interruptions during system maintenance.
tcg777 always strives to operate a safe and reliable platform and uses the latest security technology including SSL encryption.
Responsible Gaming
tcg777 believes that gaming should be a form of entertainment, not a solution to financial problems. We encourage our users to enjoy gaming responsibly.
- Use the deposit limit feature (daily, weekly, monthly).
- Use the cooling-off feature to take breaks from gaming activity.
- Request self-exclusion when needed.
- Seek professional help if signs of gaming addiction appear.
For more information, read our Responsible Gaming page. This service is for users aged 21 and above only.
Privacy and Data Protection
tcg777 gives the highest priority to protecting your personal information. All personal information you provide is used only for the following purposes:
- For account management and identity verification.
- For payment processing.
- For providing customer support.
- For fulfilling legal obligations.
- For fraud prevention and ensuring security.
tcg777 never sells your personal information to third parties. Please read our Privacy Policy for more details.
Dispute Resolution
12.1 Complaint Submission Process
For any dispute or complaint, please first contact our 24/7 live chat support. If the issue is not resolved via live chat, send a detailed complaint to [email protected].
- An initial response will be provided within 48 hours of submitting a complaint.
- Complex matters will be resolved within 7 business days.
- When submitting a complaint, please include your account ID, date, and a detailed description.
12.2 Final Decision
In any dispute regarding game results, the game server logs will be considered as final evidence. The decision of tcg777 authority will be considered final and binding. However, the legal rights of the user will not be affected under any circumstances.