tcg777 Privacy Policy
Your personal information is very important to us. This policy describes in detail how tcg777 collects, uses, and keeps your information secure.
tcg777 ("we", "our") operates a safe and reliable online gaming platform for users in Bangladesh. By registering on our platform or using our services, you are considered to have given your consent to the terms of this privacy policy. This policy applies to the tcg777.cam website and all services under it.
We keep your information secure using SSL encryption and modern security technology. If any changes are made, they will be published on this page and registered users will be notified.
What Information We Collect
Various types of information are collected when you register on the tcg777 platform and use our services. A detailed description of the information collected is provided below:
Personal Identity Information
- Full name (Bengali or English)
- Date of birth (for age verification)
- Email address
- Username and password (encrypted)
- National ID card or passport number (where applicable)
Financial Information
- bKash / Nagad / Rocket / Upay account number
- Bank account details (for transfers)
- Transaction history (deposits and withdrawals)
- Use of bonuses and promotional benefits
Technical Information
- IP address and device information
- Browser type and version
- Operating system
- Login time and session information
- Cookie and web beacon data
Gaming Activity Information
- Play history and preferences
- Bet amounts and results
- Time spent active on the platform
- VIP level and reward information
Purpose of Information Collection
tcg777 uses your personal information only for legitimate and necessary purposes. We never sell your information to third parties.
- Account Management: To complete the registration, login, and account verification process.
- Transaction Processing: To complete deposit and withdrawal processes securely and to maintain financial records.
- Customer Support: To provide assistance via 24/7 live chat and to resolve issues.
- Security Assurance: To analyze technical information in order to prevent fraud and unauthorized access.
- Age Verification: To confirm users are 21+ and to ensure responsible gaming.
- Service Improvement: To enhance the user experience and to add new features.
- Bonuses and Promotions: To provide personalized offers and welcome bonuses.
- Legal Compliance: To comply with applicable laws and regulations.
Information Protection and Security Measures
tcg777 uses industry-standard security technology to keep your personal and financial information secure. Our main security measures are described below:
🔒 SSL Encryption
All data transfers on our platform are protected by 256-bit SSL encryption. This prevents your information from being accessible to third parties.
🛡️ Firewall Protection
Our servers are protected by industry-standard firewalls and intrusion detection systems that instantly identify suspicious activity.
🔑 Two-Factor Authentication
Two-Factor Authentication is available to enhance account security.
Cookie Policy
tcg777 uses cookies to improve the user experience and to ensure the platform functions properly.
Cookie Types and Usage
- Essential Cookies: Essential for the site's basic functionality, login sessions, and security. These cannot be disabled.
- Functionality Cookies: Used to remember your preferences, language settings, and personalized experience.
- Analytics Cookies: Used to review platform usage and to improve services. Data is kept completely anonymous.
- Session Cookies: Automatically deleted when the browser is closed and are only active for the current session.
You can manage cookies from your browser settings. However, disabling certain essential cookies may cause some important platform features to not work properly.
Information Sharing with Third Parties
tcg777 never sells your personal information to third parties. However, limited information may be shared in the following circumstances:
Circumstances for Information Sharing
- Payment Providers: Only the information necessary for processing transactions is shared with payment gateways such as bKash, Nagad, Rocket, and Upay.
- Technology Partners: Only the information necessary for game operation is shared with game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe.
- Legal Obligations: Information may need to be provided in accordance with applicable laws in Bangladesh or orders from competent authorities.
- Fraud Prevention: Information may be provided to relevant authorities to prevent fraud or money laundering.
Information Retention Period
tcg777 retains user information in accordance with the following policy:
Active Account Information
All information is retained while the account is active. Gaming history, transaction records, and account activity are needed for service delivery and dispute resolution.
Closed Account Information
After an account is closed, the information necessary to meet legal and regulatory requirements is retained for a specified period. Unnecessary information is securely deleted.
Financial Transaction Records
Financial transaction records may be retained for an extended period for fraud prevention and financial reporting purposes.
Technical Log Data
Login records, IP logs, and session information are retained for a limited period for security analysis and are then automatically deleted.
User Rights
Every user registered with tcg777 has the following rights regarding their personal information:
- Right to Access Information: You can view and download the personal information stored in your account at any time.
- Right to Correct Information: If your account contains incorrect information, you can request that it be corrected. Contact us via live chat or email.
- Right to Delete Information: Subject to meeting certain conditions, you can request that your personal information be deleted. However, some information may be required to be retained due to legal obligations.
- Right to Restrict Processing: In certain circumstances, you can request that the processing of your information be restricted.
- Right to Opt Out of Marketing Communications: If you do not wish to receive promotional emails or notifications, you can opt out at any time.
- Right to File a Complaint: If you have a complaint about a privacy violation, contact us at [email protected] or via live chat.
Protection of Minors
Date of birth is verified at registration and no person under the age of 21 is permitted to open an account. If a minor's information is accidentally collected, it will be deleted immediately and the associated account will be closed.
If a parent or guardian suspects their child is using this platform, please email [email protected] or contact us via live chat.
Changes to the Policy
tcg777 reserves the right to change this privacy policy at any time due to requirements, legal changes, or service improvements.
Our Commitment Regarding Changes
- Registered users will be notified by email of any significant changes.
- The updated policy will be published on this page along with the date of the latest update.
- Continued use of the platform after any changes will be considered as consent to the new policy.
- Previous versions of the policy will be provided upon request.
Contact and Complaints
For any questions, concerns, or complaints regarding the privacy policy, please contact us. Our team provides support 24/7.
Email: [email protected]
For privacy-related requests, write "Privacy Request" in the subject line.
Live Chat: Support available in Bengali 24/7
Use our live chat service for immediate assistance.
Response Time: Replies are generally provided within business days